FAQs
Why Are G1 / G1W / G1C Earbuds Fall All The Time? How Should I Wear Them
Please refer to this Gif:
Insert the earbud into the ear canal
Twist the earbud so that the fin and the bottom of the earbud are covered by the t...
Only one earbud of G1 / G1W / G1C has sound when making or receiving phone call, is this normal?
For G1 / G1W / G1C, it is normal to have only one side that has sound when making or receiving phone calls. To hear sound from both sides when maki...
What happens if one of G1 / G1W / G1C earbuds or the charging case is lost?
If one of the earbuds or the charging case is lost, please contact us so we can provide solution for you.
How can I program this product?
This product is not programmable, however, there might be third party software that can program Plug & Play product like this one, so please se...
Does this product require driver / Where can I find the driver of this product?
This product is Plug & Play, it means once you plug in the product, it will be installed on your computer automatically, so you don't need a d...
