FAQs
Does this product interfere wireless devices or wifi?
No, the hub does not interfere wifi.
Does it transfer enough power to charge the 2016 MBP 15″, which comes with an 87W adapter?
Yes it will charge your 2016 MBP 15″ with the latest Power Delivery technology. There is a USB C port on the hub that can be connected to external ...
What’s max refresh rate supported for HDMI 4K?
It supports up to 60Hz of input refresh rate and 30Hz of output refresh rate at HDMI 4K
Does this product supports SDXC card as well?
Yes it supports SDXC
How can I pause the color in spectrum mode?
You can set to single color by pressing FN + Home fourth time, and then press FN+ arrow left and right to change color. If by spectrum mode you mea...
How can I customize the backlit of each individual key?
Please follow these steps: (for products sold after March 2017)
1. Press FN + any key between 1 to 5 on the QWERTY pad of the keyboard (those ma...
Can I change the LED color of the keyboard?
The LED of this keyboard is not customizable, however you can change the backlit mode from marquee to breathing, and even turn it off. Please refer...
Are the multimedia keys (home/email/computer etc.) work on Mac as well?
While the keyboard can be used on Mac, the multimedia keys, however, do not work on Mac.
Are the letters of the keys illuminated as well?
Unfortunately the letters on the keycaps are not transparent, so the light cannot go through.
My WASD has switched itself. How can I fix it?
To switch wasd keys and arrow keys, please presss FN + W .
Can I physically switch keys of HV-KB558CM to make a different layout?
As the keycaps of the keyboard is not switchable, therefore you cannot physically switch the keys of the keyboard.
How do I turn off the sleep mode for the HV-KB558CM keyboard?
Unfortunately the sleep feature cannot be turned off.
