FAQs
Can the mouse be used on Mac?
Yes the mouse can be used on Mac, however there's no Mac version of driver software to program the mouse. A temporary solution is to register the b...
I installed the driver but it won't run?
Currently there are two versions of software: in 1.1 (20160301) the software will display an icon on your desktop, and will pop up once the PC sta...
I tried to assign number pad keys to my side buttons, but did not succeed? (I use German layout keyboard)
As the English version software only recognizes English name of the keys, it will not recognize key names in other language. If that's the case, pl...
Does this mouse support Linux?
Originally the mouse can be used in Linux, but can not be programmed. But with the help of third party developers, you can now use the open sourced...
How do I reset HV-BT021 and reconnect it with my Bluetooth device?
Please follow these steps:
Switch to a different mode (e.g. switch to RX mode if you were using TX mode originally)
Reboot the device, but don’...
How do I adjust the zoom setting?
The camera doesn’t come with built-in zoom in and zoom out features, and we don’t have software for this. You may want to look for a third-party so...
How do I turn off the 3 LED lights?
The LED of the webcam cannot be turned off. If you find these lights bothering, you can unplug the webcam when you are not using it.
What frame rate does the HV-N5086 webcam record at?
The frame rate of this webcam is 30fps under VGA mode.
If two wireless mice of same type working together closely but on different computer, will they interfere with each other?
Each adapter of our wireless mouse is uniquely paired with one mouse only, so two wireless mice will not interfere with each other. We experimented...
I lost my USB dongle, can I get a replacement dongle? Or can I buy some backup dongle?
As each dongle is uniquely paired with our wireless mouse, if a dongle is misplaced, then the mouse will not work, so please keep the dongle safe. ...
Is it equipped with a Texas Instruments Thunderbolt 3 Controller? I heard they do not work with MacBook Pro 2016
Technically this hub is a USB 3.1 device rather than a Thunderbolt 3 device, and it does not equipped with a Texas Instruments Thunderbolt 3 Contro...
Is it ok to use 2 usb 3.0 hard drives and charge my iPhone and connect to 4K 60hz display through HMDI at the same time, If it’s connected to power?
As different external hard drives have different level of power consumption, they may not get enough power if two or more are used at the same tim...
